Cancellation & Refund Policy

Last updated on June 10th, 2025

1. Cancellation Policy

We understand that plans can change. Please note the following conditions for our Japanese and Coding classes:

• Cancellation requests are only considered if made immediately after placing the order.
• If the classes have already started or if the courses have been accessed, we may not be able to entertain cancellation requests.
• Cancellation requests for our courses can only be accepted up to a certain point in the course duration.

2. Refund Policy

We aim to provide our customers with the best experience. Please review our refund policy:

• If you're not satisfied with our courses, please contact our Customer Service team within 2 days of starting the course.
• We will investigate the issue and determine an appropriate solution, which may include a refund.
• Refunds, if approved, may take 6-8 days to process.